Rules:
- Rates include preparation of two meals per day except for Sunday.
- Rates do not include cost of food or beverages, nor taxi fare when staff needs to make shopping trips.
- Local telephone calls are free of charge. Long distance calls are blocked but can be made through a toll-free access number and a telephone card which you can purchase in Puerto Vallarta.
- Rates do not include gratuities for staff - It is customary for each guest to pay a "propina" (gratuity) of $3 to $5 USD to each staff member per day, on the last day of your stay (the administrator is not tipped). For example, each guest pays $30 to each staff member for a week's stay assuming excellent service ($5 x 6 days, as staff normally does not work on Sunday).
- Rates are not guaranteed and can change without notice. Your rental rate is guaranteed only when we receive the agreed-upon rent in our bank account. Villa Suzannah reserves the right to change any rental rates at its discretion.
- Number of Guests - It is hereby stipulated that the number of guests is as was represented at the time the reservation was made. Further, the maximum number of guests is eight, unless we make a concession at the time the reservation is made and additional rent is negotiated and paid. If more than the agreed-upon number of guests arrive unexpectedly, they will be subject to an additional charge of $50 each, per night, or refused entrance if the total number is greater than eight.
- No Pets Allowed
- In the event the property becomes unavailable due to circumstances beyond the control of Villa Suzannah after a deposit is received, we will have the option of moving the reservation to a like property; if this is unsatisfactory to the guest, we will refund the deposit in full.
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