Cancellation Policy:
Per Las Palomas Property Mgmt Co:CHANGES,CANCELLATION & NO SHOW STARTING June 15,09.We accept credit card payments. Under special circumstances, we will accept checks +/or bank deposits.Reservation Policy:50% of the whole stay will be charged at time reservation is made.The 50% remaining will be charged 15 days prior to arrival date.If reservation is made within 15 days of arrival date it will be charged in full.The reservation holder must be over 25 & stay at resort.· Extra person $ 50 USD.
Changes All changes will have a $25 USD fee.
· No changes allowed within 10 days of the arrival date.
· In case of changing a Holiday reservation it will have a penalty fee of $150 USD per condo.
Cancellations 150 USD cancellation fee if for reservations cancelled 11 days or more prior to the arrival date.
· In case of cancelling within 10 days of the arrival date, all amounts paid are forfeit.
· No money back on cancellations after the first change.
· All cancellations must be made in writing, via e-mail.
Payment· Credit Card preferred.Bank deposit, bank transfer or check at least 10 days prior to arrival date.
· In case of payment by travel agency,reservation must be paid in full prior to guest's arrival.
Reimbursement· No reimbursement for No Shows.
· No reimbursement for early departures.
· No reimbursement in case of eviction, zero tolerance policy.· No reimbursement for holidays.
· In case of reimbursement, it will be done by check or bank transfer (at hotel's convenience) within 14 days of cancellation.Security Deposit· Open voucher at arrival preferred.If no Credit Card is available, a $150 USD cash deposit will be required.Other· Check-In is at 4:00 PM· Check-Out is at 11:00 AM
· Late Check-Out will be at 1:00 PM only with prior authorization.Any check out done from 1:00 PM to 4:00 PM must be authorized and will have a 50% charge on that day's rate.In case of extending the check out time beyond 4:00 PM, a charge of 100% of the day's rate
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