Cancellation Policy:
We require a deposit to hold your reservation and the amount will depend on the length and time of your booking and the nr of people, you can also choose to pre pay your entire booking with Visa or MasterCard. For short reservations of 4 days or less we will frequently ask for a full pre-payment using your Visa or MasterCard and also during great events or festivals this may be required. (Easter, Christmas, Merce Festival.) As we, Visit Barcelona S.L., are managing this apartment we must charge a service tax of 16 % by Spanish law, on the part of the deposit only. The balance of the reservation is due before or on arrival. We recommend that you pay the balance due prior to arrival using our online payment system or calling our offices to authorize a credit card charge. A failure to pay before or on arrival may lead to you being unable to take possession of your apartment.
Cancellations:
1. If a client cancels his reservation at any time, a 20% cancellation fee of the total amount will be applied. This amount is NON refundable.
2. If a client cancels between 60 - 29 days, the cancellation charge will be 30% of the total amount.
3. If a client cancels between 28 - 14 days, the cancellation charge will be 50 %.
4.If the client cancels between 14 days and 0 days the cancellation charge will be 100 %
It is strongly recommended that clients purchase travel insurance !!!
Any cancellation, including force majeure, must go by our clear and simple cancellation policy.
If for any reason beyond our own control, including force majeure, Visit Barcelona S.L. should be unable to provide the client with the property he has booked, we do reserve the right to transfer him, upon agreement, to a similar property.
If, however, no agreement can be reached, both contractual parties are authorized to cancel the contract. Visit Barcelona S.L. will refund to the Client all monies paid.
In case of legal proceedings both parties agree to Spain, Barcelona.
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