Cancellation Policy:
1. If a client cancels his reservation at any time, a 20% cancellation fee of the total amount will be applied. This amount is NON refundable.
2. If a client cancels between 60 - 29 days, the cancellation charge will be 30% of the total amount.
3. If a client cancels between 28 - 14 days, the cancellation charge will be 50 %.
4.If the client cancels between 14 days and 0 days the cancellation charge will be 100 %
It is strongly recommended that clients purchase travel insurance !!!
Any cancellation, including force majeure, must go by our clear and simple cancellation policy.
If for any reason beyond our own control, including force majeure, Visit Barcelona S.L. should be unable to provide the client with the property he has booked, we do reserve the right to transfer him, upon agreement, to a similar property.
If the price of the substituted property is less, the difference will be reimbursed to the client, but if the price of the substituted property is higher, the difference will not be charged to the Client.
The company will always aim to assist our guest as much as we can ,should a guest wish to change the date of the booking ,or the number of people we will try to make this possible ,as well as any last minute problems with plane delays etc,.. Our interest is to send all guests very happy back to their homes ,so to return the following year with all their friends and family .In short we have a clear and strict cancellation policy ,but will help where ever we can to make your very pleasant !
If, however, no agreement can be reached, both contractual parties are authorized to cancel the contract. Visit Barcelona S.L. will refund to the Client all monies paid.
In case of legal proceedings both parties agree to Spain, Barcelona.
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