Cancellation Policy:
If you have to cancel your vacation rental trip, are you eligible for a refund? It depends on the cancellation/refund policy of the property that you are renting and how much notice you are able to give. Usually the more notice that you are able to give, the better chance that the property can be re-rented and the more likely that you will be able to secure a partial or a complete refund. Some properties may allow you to transfer your vacation to another time period. We recommend that you find out about the cancellation/refund policy before you rent and ask for the policy in writing when you reserve the property. For additional protection, we recommend that you purchase Trip Cancellation Insurance. Most people are not aware that this insurance is available for your vacation rental trip but it is available thru companies such as InsureMyTrip.com
IF YOU MUST CANCEL - Reservations canceled 30 to 60 days prior to arrival will forfeit 50% of the advance reservation deposit. Cancellations made within 30 days of arrival will forfeit the full reservation or security deposit.
HURRICANE POLICY - Refunds will not be issued unless:
a) the National Hurricane Center advises that we are in a named "Tropical Storm/Hurricane Warning Area" and/or
b) a "Tropical Storm/Hurricane Warning" has been issued for the residence area of a vacationing guest. The day that the National Weather Service advises that we are in a "Tropical Storm/Hurricane Warning" area, Abec Resorts will refund:
1) any unused portion of rent from a guest currently registered.
2) any unused portion of rent from a guest that is scheduled to arrive and wants to shorten their stay to come in after the warning has been lifted; and
3) any advance rents collected or deposits for a reservation scheduled to arrive during the warning period.
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